Excellent
Guests celebrate:
98%
98%
98%
Main hotel amenities
- Elevator
- Fitness facilities
- Hair salon
- ATM/banking
- Concierge services
- Gift shops or newsstand
- Airport transportation (surcharge)
- Conference space
- Breakfast available (surcharge)
- Laundry facilities
- Arcade/game room
- Garden
- Library
- Safe-deposit box at front desk
- Spa services on site
- Multilingual staff
- Free newspapers in lobby
- 24-hour front desk
- Business center
- Porter/bellhop
- Dry cleaning/laundry service
- Swimming pool
- Full-service spa
- Spa treatment room(s)
- Steam room
- Sauna
- Wedding services
- Express check-in
- Designated smoking areas
- Tours/ticket assistance
- Free WiFi
- Free wired internet
- Wheelchair accessible path of travel
- Wheelchair accessible parking
- Braille or raised signage
- Number of restaurants - 2
- 24-hour business center
- Conference space size (feet) - 12378
- Conference space size (meters) - 1150
- Number of meeting rooms - 8
- Number of indoor pools - 1
- Designated smoking areas (fines apply)
- Turkish bath/Hammam
- Bicycle rentals on site
- Free self parking
- Free valet parking
- Computer station
- Number of bars/lounges - 2
- Luggage storage
- 24-hour fitness facilities
- Terrace
- Babysitting or childcare (surcharge)
- Children's club (surcharge)
- Supervised childcare/activities (surcharge)
- 24-hour health club
- Couples/private dining
- Private picnics
- Proposal/romance packages available
- Ballroom
- Banquet hall
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible public washroom
- Wheelchair-accessible concierge desk
- Wheelchair-accessible van parking
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible meeting spaces/business center
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Visual alarms in hallways
- Well-lit path to entrance
- Stair-free path to entrance
- Accessible airport shuttle
Information
- Pets not allowed
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
- Property confirms they are implementing enhanced cleaning measures
- Gap period enforced between guest stays - 24 hours
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
Location
Astana, , 010000
The St. Regis Astana
Politics
Checkin at: 3:00 PM
Checkout at: 12:00 PM
Checkin instruction:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a smoke detector
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Checkin special instruction:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Fees and Taxes
Mandatory:
Policies
- If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
- Pool access available from 7 AM to 11 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 16 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.