Excellent
Guests celebrate:
60%
46%
62%
Main hotel amenities
- Elevator
- ATM/banking
- Barbecue grill(s)
- Breakfast available (surcharge)
- Free newspapers in lobby
- 24-hour front desk
- Designated smoking areas
- Tours/ticket assistance
- Free WiFi
- Number of restaurants - 1
- Luggage storage
- Lockers available
- Outdoor entertainment area
- Outdoor furniture
- Walkway to water
- Casino nearby
- Health or beauty spa nearby
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Stair-free path to entrance
Information
- Pets not allowed
- Service animals not allowed
- No rollaway/extra beds available
- No cribs (infant beds) available
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Property confirms they are implementing enhanced cleaning measures
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for lunch
- Individually-wrapped food options are available for dinner
- Individually-wrapped food options are available through room service
- Gap period enforced between guest stays - 24 hours
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
- Property follows sanitization practices of Safe Travels (WTTC - Global)
- Guest accommodation is sealed after cleaning
- Electrostatic spray is used for disinfection
- Cashless transactions are available
- Masks are compulsory at the property
- Contactless food service / room service is available
- Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
- Property follows sanitization practices of Ecolab (3rd party expert - Global)
- Property follows sanitization practices of SGS (3rd party expert - Global)
- Food service has been amended for enhanced safety
- Professional property host/manager
- Property follows sanitization practices of COVID-19 Guidelines (CDC)
- Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert)
- Property follows sanitization practices of CovidClean (Safehotels - global expert)
- Property follows sanitization practices of COVID-19 Guidelines (WHO)
- Guests must provide health documentation
- Guests must provide a negative COVID-19 test result
- Guests must provide proof of COVID-19 vaccination
- Negative COVID-19 test result must be of specific type(s): PCR
- Minimum age for negative COVID-19 test result requirement: 16
- Minimum age for proof of COVID-19 vaccination requirement: 15
- COVID-19 vaccine must have been received a minimum number of days before check-in: 15
- Property follows sanitization practices of WELL Health-Safety Rating (IWBI)
- Property does not offer onsite COVID-19 testing
Location
Phnom Penh, Phnom Penh, 12204
New Season Riverside Hotel
Politics
Checkin at: 2:00 PM
Checkout at: 10:30 AM
Checkin instruction:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a security system, and window guards
Checkin special instruction:
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 16 and up. COVID-19 vaccination record requirement applies to all guests aged 15 and up; guests must have received complete vaccination at least 15 days prior to check-in.
Fees and Taxes
Mandatory:
Policies
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in is available.
- At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination.
- The negative COVID-19 test result requirement applies to all guests aged 16 and up. COVID-19 vaccination record requirement applies to all guests aged 15 and up; guests must have received complete vaccination at least 15 days prior to check-in.