Very good
Guests celebrate:
92%
88%
88%
Main hotel amenities
- Elevator
- Airport transportation (surcharge)
- Bicycle rentals nearby
- Barbecue grill(s)
- Breakfast available (surcharge)
- Laundry facilities
- Television in common areas
- Garden
- Safe-deposit box at front desk
- Spa services on site
- Multilingual staff
- Free newspapers in lobby
- 24-hour front desk
- Business center
- Dry cleaning/laundry service
- Full-service spa
- Spa treatment room(s)
- Steam room
- Sauna
- Designated smoking areas
- Tours/ticket assistance
- Free WiFi
- Free wired internet
- Wheelchair accessible parking
- Area shuttle (surcharge)
- Number of restaurants - 1
- 24-hour business center
- Number of meeting rooms - 2
- Free reception
- Number of outdoor pools - 1
- Number of spa tubs - 2
- Snack bar/deli
- Parking (limited spaces)
- Free self parking
- Computer station
- Rooftop terrace
- Number of bars/lounges - 3
- Number of poolside bars - 1
- Luggage storage
- 24-hour fitness facilities
- Terrace
- Water dispenser
- Housekeeping on request
- Eco-friendly cleaning products provided
- Eco-friendly toiletries
- LED light bulbs
- Living plant wall
- Eco-friendly cleaning products used
- Secured parking
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible path to elevator
- Wheelchairs available on site
- Bicycle parking available
- Bicycle tour information
- Change of towels (on request)
- Change of bed sheets (on request)
- Locally-sourced food on site (80% or more)
- Energy-saving switches
- Comprehensive food waste policy
- Comprehensive recycling policy
Information
- Pets not allowed
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- No cribs (infant beds) available
- Essential workers only - NO
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Property confirms they are implementing enhanced cleaning measures
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for lunch
- Individually-wrapped food options are available for dinner
- Individually-wrapped food options are available through room service
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
- Professional property host/manager
Location
Phnom Penh, , 12000
SUN & MOON, Urban Hotel
Politics
Checkin at: 2:00 PM
Checkout at: 12:00 PM
Checkin instruction:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- This property uses eco-friendly cleaning products
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Checkin special instruction:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. Customers may be requested by the property to provide a health declaration (issued within 3 days prior to check-in).
Fees and Taxes
Mandatory:
Policies
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.