Normal
Guests celebrate:
70%
66%
82%
Main hotel amenities
- Elevator
- Wheelchair accessible
- Hair salon
- Concierge services
- Gift shops or newsstand
- Shopping on site
- Golfing nearby
- Coffee/tea in common areas
- Sailing nearby
- Laundry facilities
- Garden
- Library
- Free breakfast
- Children's pool
- Safe-deposit box at front desk
- Spa services on site
- Multilingual staff
- 24-hour front desk
- Business center
- Dry cleaning/laundry service
- Swimming pool
- Full-service spa
- Sauna
- Smoke-free property
- Wedding services
- Children's club
- Pool umbrellas
- Billiards or pool table
- Tours/ticket assistance
- Free WiFi
- Number of restaurants - 2
- Number of meeting rooms - 1
- Tennis on site
- Number of outdoor pools - 1
- Number of spa tubs - 1
- Snack bar/deli
- Turkish bath/Hammam
- Playground on site
- Scuba diving on site
- Snorkeling on site
- Volleyball on site
- Windsurfing on site
- Free self parking
- Number of bars/lounges - 1
- Number of poolside bars - 1
- Daily
- Luggage storage
- Beach sun loungers
- Pool sun loungers
- Beach towels
- Beach volleyball on site
- Terrace
- Free buffet breakfast
- Babysitting or childcare (free)
- Children's club (free)
- Archery on site
- Wheelchair accessible – no
Information
- Pets not allowed
- Service animals not allowed
- No rollaway/extra beds available
- No cribs (infant beds) available
- Travelife
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Property confirms they are implementing enhanced cleaning measures
- Gap period enforced between guest stays - 24 hours
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Property follows sanitization practices of Safe Travels (WTTC - Global)
- Cashless transactions are available
- Masks are compulsory at the property
- Food service has been amended for enhanced safety
Location
Diani Beach, , 80400
Neptune Village Beach Resort & Spa All Inclusive
Politics
Checkin at: 2:00 PM
Checkout at: 12:00 PM
Checkin instruction:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Checkin special instruction:
Front desk staff will greet guests on arrival.
Fees and Taxes
Mandatory:
Policies
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.