Excellent
Guests celebrate:
72%
70%
78%
Main hotel amenities
- Elevator
- Concierge services
- Laundry facilities
- Free breakfast
- 24-hour front desk
- Designated smoking areas
- Free WiFi
- Number of restaurants - 1
- Number of meeting rooms - 2
- Number of outdoor pools - 1
- Free self parking
- Number of bars/lounges - 1
- Number of poolside bars - 1
- Daily
- Luggage storage
- Pool sun loungers
- Free buffet breakfast
- Reception hall
- Wheelchair accessible (may have limitations)
Information
- Pets not allowed
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- No cribs (infant beds) available
- Essential workers only - NO
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Gloves are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Property confirms they are implementing enhanced cleaning measures
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for dinner
- Gap period enforced between guest stays - 24 hours
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Guest accommodation is sealed after cleaning
- Electrostatic spray is used for disinfection
- Cashless transactions are available
- Masks are compulsory at the property
- Contactless food service / room service is available
- Reservation might be required for some facilities onsite
- Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
- Food service has been amended for enhanced safety
- Professional property host/manager
Location
Mombasa, ,
Sheratton Regency Hotel
Politics
Checkin at: 11:00 AM
Checkout at: 10:00 AM
Checkin instruction:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Checkin special instruction:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Policies
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.