Excellent
Guests celebrate:
82%
80%
78%
Main hotel amenities
- Elevator
- Fitness facilities
- Conference space
- Breakfast available (surcharge)
- Laundry facilities
- Arcade/game room
- Garden
- Rafting nearby
- Safe-deposit box at front desk
- Multilingual staff
- 24-hour front desk
- Express check-out
- Dry cleaning/laundry service
- Mountain biking nearby
- Meeting rooms
- Outdoor seasonal pool
- Designated smoking areas
- Ecotours nearby
- Grocery/convenience store
- Tours/ticket assistance
- Free WiFi
- Wheelchair accessible path of travel
- Wheelchair accessible parking
- Number of restaurants - 1
- Conference space size (feet) - 4000
- Conference space size (meters) - 372
- Snack bar/deli
- Playground on site
- Free self parking
- Number of bars/lounges - 1
- Luggage storage
- Free grocery shopping service
- 24-hour fitness facilities
- Terrace
- Children's club (free)
- Karaoke
- Electric car charging station
- Banquet hall
- Reception hall
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible public washroom
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible meeting spaces/business center
- Wheelchair-accessible on-site restaurant
- Wheelchairs available on site
- Well-lit path to entrance
Information
- Pets not allowed
- Service animals not allowed
- No rollaway/extra beds available
- LGBTQ friendly
- Essential workers only - NO
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Gloves are available to guests
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Property confirms they are implementing enhanced cleaning measures
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for lunch
- Individually-wrapped food options are available for dinner
- Individually-wrapped food options are available through room service
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
Location
Hangzhou, Zhejiang, 311118
Hilton Garden Inn Hangzhou Lu'niao
Politics
Checkin at: 3:00 PM
Checkout at: 12:00 PM
Checkin instruction:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
Checkin special instruction:
Front desk staff will greet guests on arrival.
Fees and Taxes
Mandatory:
Policies
- The seasonal outdoor pool opens in July.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).