Very good
Guests celebrate:
98%
96%
94%
Main hotel amenities
- Elevator
- Fitness facilities
- Concierge services
- Shopping on site
- Airport transportation (surcharge)
- Downhill skiing nearby
- Cross-country skiing nearby
- Bicycle rentals nearby
- Fireplace in lobby
- Coffee/tea in common areas
- Hiking/biking trails nearby
- Ski storage
- Laundry facilities
- Television in common areas
- Arcade/game room
- Garden
- Library
- Free breakfast
- Children's pool
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- 24-hour front desk
- Business center
- Porter/bellhop
- Dry cleaning/laundry service
- Swimming pool
- Mountain biking nearby
- Snowshoeing nearby
- Full-service spa
- Spa treatment room(s)
- Steam room
- Sauna
- Outdoor seasonal pool
- Snowboarding nearby
- Wedding services
- Designated smoking areas
- Ski lessons available nearby
- Billiards or pool table
- Tours/ticket assistance
- Free WiFi
- Free train station pickup
- Wheelchair accessible path of travel
- Wheelchair accessible parking
- Number of restaurants - 3
- Number of meeting rooms - 5
- Number of indoor pools - 1
- Number of spa tubs - 1
- Designated smoking areas (fines apply)
- Conference center
- Snack bar/deli
- Helicopter/airplane tours on site
- Playground on site
- Ski equipment rentals on site
- Computer station
- Number of bars/lounges - 1
- Luggage storage
- Sledding nearby
- Snow tubing nearby
- Ski passes available
- Pool sun loungers
- Terrace
- Free full breakfast
- Babysitting or childcare (surcharge)
- Children's club (free)
- Supervised childcare/activities (surcharge)
- Rock climbing nearby
- Infant/toddler toys
- Banquet hall
- Children's games
- Children's toys
- Ice skating nearby
- Mountain climbing nearby
- Snow sports gear
- Food and water bowls
Information
- Pets allowed
- Only dogs and cats are allowed
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Property is cleaned with disinfectant
- Protective clothing is available to guests
- Masks are available to guests
- Gloves are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Property confirms they are implementing enhanced cleaning measures
- Staff temperature checks are conducted regularly
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Cashless transactions are available
- Food service has been amended for enhanced safety
- Professional property host/manager
Location
Zermatt, VS, 3920
Mont Cervin Palace
Politics
Checkin at: 3:00 PM
Checkout at: 12:00 PM
Checkin instruction:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Checkin special instruction:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you arrive at the property after hours, you'll need to check in at an alternate location: [Concierge desk]. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Zermatt is in a car-free zone and can be reached only by train.
Fees and Taxes
Mandatory:
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
We have included all charges provided to us by the property.
Policies
- The seasonal pool will be open from December to September.
- One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.