Excellent
Guests celebrate:
90%
80%
90%
Main hotel amenities
- Elevator
- Wheelchair accessible
- Airport transportation (surcharge)
- Bicycle rentals nearby
- Hiking/biking trails nearby
- Laundry facilities
- Library
- Free breakfast
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- 24-hour front desk
- Express check-out
- Dry cleaning/laundry service
- Mountain biking nearby
- Smoke-free property
- Tours/ticket assistance
- Free WiFi
- Rooftop terrace
- Daily
- Luggage storage
- Pool sun loungers
- Offsite parking discounted rates available
- Terrace
- Free full breakfast
- Rock climbing nearby
- Proposal/romance packages available
- Distance from property (ft) - 984
- Distance from property (meters) - 300
- Mountain climbing nearby
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible public washroom
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible meeting spaces/business center
- Wheelchair-accessible lounge
- Handrails in stairways
- Well-lit path to entrance
- Stair-free path to entrance
Information
- Pets not allowed
- Service animals not allowed
- Essential workers only - NO
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Property confirms they are implementing enhanced cleaning measures
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available through room service
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Property follows sanitization practices of Safe Travels (WTTC - Global)
- Professional property host/manager
Location
Lugano, TI, 6900
Walter au Lac
Politics
Checkin at: 2:00 PM
Checkout at: 10:30 AM
Checkin instruction:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts major credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Checkin special instruction:
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property will place a credit card authorization for the amount of the first night for any bookings where payment for the stay will be made on site instead of at the time of booking.
Fees and Taxes
Mandatory:
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: CHF 3.40 per person, per night. This tax does not apply to children under 15 years of age.
- Tourism fee: CHF 0.15 per person, per night
We have included all charges provided to us by the property.
Policies
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Contactless check-out is available.