Very good
Guests celebrate:
96%
92%
94%
Main hotel amenities
- Elevator
- Concierge services
- Breakfast available (surcharge)
- Laundry facilities
- Safe-deposit box at front desk
- Free newspapers in lobby
- Front desk (limited hours)
- Smoke-free property
- Free WiFi
- Number of restaurants - 1
- Self parking (surcharge)
- Number of bars/lounges - 1
- Number of coffee shops/cafes - 1
- Luggage storage
- Terrace
- Vending machine
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible registration desk
- Food and water bowls
Information
- Pets allowed
- No rollaway/extra beds available
- No cribs (infant beds) available
- Essential workers only - NO
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Property follows regional sanitization guidelines Clean & Safe (Switzerland)
- Property confirms they are implementing enhanced cleaning measures
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Cashless transactions are available
- Food service has been amended for enhanced safety
- Professional property host/manager
- Property does not offer onsite COVID-19 testing
- Property does not require health documentation at check-in
Location
Lugano, TI, 6900
Hotel City Lugano, Design & Hospitality
Politics
Checkin at: 3:30 PM
Checkout at: 11:00 AM
Checkin instruction:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Checkin special instruction:
The front desk is open daily from 7:30 AM - 10:30 PM. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Fees and Taxes
Mandatory:
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 15 years of age.
- Tourism fee: CHF 0.15 per person, per night
We have included all charges provided to us by the property.
Policies
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.