Excellent
Guests celebrate:
92%
90%
94%
Main hotel amenities
- Elevator
- Fitness facilities
- Concierge services
- Conference space
- Television in common areas
- Free breakfast
- Spa services on site
- Multilingual staff
- 24-hour front desk
- Business center
- Full-service spa
- Smoke-free property
- Free WiFi
- Number of restaurants - 1
- Conference space size (feet) - 2432
- Conference space size (meters) - 226
- Number of indoor pools - 1
- Free bicycles on site
- Self parking (surcharge)
- Valet parking (surcharge)
- Rooftop terrace
- Number of bars/lounges - 1
- Daily
- Luggage storage
- Pool sun loungers
- Free buffet breakfast
- Wheelchair accessible – no
Information
- Pets not allowed
- Service animals are allowed
- No rollaway/extra beds available
- Noise-free rooms not guaranteed
- Essential workers only - NO
- Property is cleaned with disinfectant
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Property confirms they are implementing enhanced cleaning measures
- Gap period enforced between guest stays - 24 hours
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Cashless transactions are available
- Professional property host/manager
- Property does not offer onsite COVID-19 testing
Location
Gramado, RS, 95670-000
Hotel Casa da Montanha
Politics
Checkin at: 3:00 PM
Checkout at: 12:00 PM
Checkin instruction:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts major credit cards; cash is not accepted
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher and a security system
Checkin special instruction:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Fees and Taxes
Mandatory:
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: BRL 3.13 per accommodation, per night
- Service fee: 10 percent
We have included all charges provided to us by the property.
Policies
- Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
- Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Cashless payment methods are available for all transactions.