Excellent
Guests celebrate:
92%
92%
92%
Main hotel amenities
- Elevator
- Fitness facilities
- Concierge services
- Conference space
- Fireplace in lobby
- Internet access in public areas - surcharge
- Breakfast available (surcharge)
- Laundry facilities
- Television in common areas
- Spa services on site
- Multilingual staff
- 24-hour front desk
- Business center
- Porter/bellhop
- Express check-out
- Dry cleaning/laundry service
- Full-service spa
- Internet access in public areas - high speed
- Spa treatment room(s)
- Wedding services
- Express check-in
- Designated smoking areas
- Tours/ticket assistance
- Free WiFi
- Free wired internet
- Wheelchair accessible path of travel
- Wheelchair accessible parking
- Assistive listening devices available
- Braille or raised signage
- Number of restaurants - 1
- 24-hour business center
- Conference space size (feet) - 10764
- Conference space size (meters) - 1000
- Number of meeting rooms - 9
- Number of outdoor pools - 1
- Conference center
- Valet parking (surcharge)
- Computer station
- Number of bars/lounges - 1
- Number of coffee shops/cafes - 1
- Luggage storage
- Pool sun loungers
- 24-hour fitness facilities
- Terrace
- Couples/private dining
- Proposal/romance packages available
- Banquet hall
- Eco-friendly toiletries
- Recycling
- Eco-friendly cleaning products used
- Covered parking
- Secured parking
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible public washroom
- Wheelchair-accessible concierge desk
- Wheelchair-accessible van parking
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible fitness center
- Wheelchair-accessible meeting spaces/business center
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Handrails in stairways
- Food and water bowls
- Change of towels (on request)
- Change of bed sheets (on request)
- Well-lit path to entrance
- Stair-free path to entrance
- No accessible shuttle
- Number of accessible parking spaces - 1
- Registration desk height (inches) - 43
- Registration desk height (centimeters) - 109
- Elevator door width (inches) - 45
- Elevator door width (centimeters) - 114
- Stairwell handrail height (inches) - 39
- Stairwell handrail height (centimeters) - 99
Information
- Pets allowed
- Pet max weight (per pet) in kg is 15
- Pet max weight (per pet) in lb is 33
- Only dogs and cats are allowed
- Maximum number of pets per room 1
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Pets cannot be left unattended
- Parking height restrictions apply
- LGBTQ friendly
- Essential workers only - NO
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
- Property confirms they are implementing enhanced cleaning measures
- Individually-wrapped food options are available
- Individually-wrapped food options are available through room service
- Gap period enforced between guest stays - 24 hours
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Guest accommodation is sealed after cleaning
- Masks are compulsory at the property
- Contactless food service / room service is available
- Food service has been amended for enhanced safety
- Professional property host/manager
- Property does not offer onsite COVID-19 testing
- Property does not require health documentation at check-in
Location
São Paulo, SP, 01419-001
InterContinental São Paulo, an IHG Hotel
Politics
Checkin at: 3:00 PM
Checkout at: 12:00 PM
Checkin instruction:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Long-term renters welcome
- This property uses eco-friendly cleaning products
- This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Checkin special instruction:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests should notify this property in advance of their anticipated arrival time. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Fees and Taxes
Mandatory:
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: BRL 15 per accommodation, per night
We have included all charges provided to us by the property.
Policies
- Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
- Pool access available from 9:00 AM to 5:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- A car is not required for transportation to and from this property.
- Parking height restrictions apply.
- Guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).