Excellent
Guests celebrate:
96%
92%
94%
Main hotel amenities
- Wheelchair accessible
- Airport transportation (surcharge)
- Golfing nearby
- Snorkeling nearby
- Surfing/bodyboarding nearby
- Bicycle rentals nearby
- Barbecue grill(s)
- Hiking/biking trails nearby
- Kayaking nearby
- Sailing nearby
- Scuba diving nearby
- Laundry facilities
- Scooter/moped rentals nearby
- Rafting nearby
- Picnic area
- Front desk (limited hours)
- Limo or town car service available
- Swimming pool
- Parasailing nearby
- Mountain biking nearby
- Windsurfing nearby
- Smoke-free property
- Express check-in
- Ecotours nearby
- Tours/ticket assistance
- Free WiFi
- Wheelchair accessible parking
- Area shuttle (surcharge)
- Number of outdoor pools - 1
- Casino shuttle (surcharge)
- Free self parking
- Segway rental/tour nearby
- Luggage storage
- Airport transportation - pickup (surcharge)
- Beach umbrellas
- Beach sun loungers
- Pool sun loungers
- Beach towels
- Terrace
- Designer stores on site
- Shopping mall on site
- Covered parking
- Outdoor furniture
- Horse riding nearby
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible registration desk
- Handrails in hallways
- Handrails in stairways
- Well-lit path to entrance
- Stair-free path to entrance
Information
- Pets not allowed
- No elevators
- Parking height restrictions apply
- Children not allowed
- Events/parties not allowed
- LGBTQ friendly
- Property uses a professional cleaning service
- Property is cleaned with disinfectant
- Property confirms they are implementing enhanced cleaning measures
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Professional property host/manager
- Property does not offer onsite COVID-19 testing
Location
Port Douglas, Queensland, 4877
Macrossan House
Politics
Checkin at: 2:00 PM
Checkout at: 10:00 AM
Checkin instruction:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property is professionally cleaned
- Onsite parties or group events are strictly prohibited
- Safety features at this property include a fire extinguisher and a smoke detector
Checkin special instruction:
This property offers transfers from the cruise terminal, airport, and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8 AM - 5:00 PM. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Fees and Taxes
Mandatory:
Policies
- Pool access available from 8:00 AM to 8:00 PM.
- Children 7 years old and younger are not permitted at this property.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Parking height restrictions apply.
- The property is professionally cleaned.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).