Excellent
Guests celebrate:
92%
90%
92%
Main hotel amenities
- Elevator
- Fitness facilities
- Wheelchair accessible
- Conference space
- Golfing nearby
- Breakfast available (surcharge)
- Laundry facilities
- Garden
- Safe-deposit box at front desk
- Free use of nearby fitness center
- 24-hour front desk
- Express check-out
- Dry cleaning/laundry service
- Full-service spa
- Spa treatment room(s)
- Meeting rooms
- Smoke-free property
- Outdoor seasonal pool
- Wedding services
- Golf lessons available nearby
- Free WiFi
- Wheelchair accessible path of travel
- Wheelchair accessible parking
- Number of restaurants - 1
- Conference space size (feet) - 1938
- Conference space size (meters) - 180
- Conference center
- Free self parking
- Number of bars/lounges - 1
- Luggage storage
- Pool sun loungers
- Free RV, bus, truck parking
- Terrace
- Rock climbing nearby
- Banquet hall
- Eco-friendly toiletries
- No single-use plastic soda bottles
- No single-use plastic stirrers
- Biodegradable/compostable stirrers
- No single-use plastic straws
- Biodegradable/compostable straws
- No single-use plastic water bottles
- Reusable cups only
- Reusable tableware only
Information
- Pets not allowed
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- No rollaway/extra beds available
- Car recommended
- Property is cleaned with disinfectant
- Protective clothing is available to guests
- Masks are available to guests
- Gloves are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Property confirms they are implementing enhanced cleaning measures
- Gap period enforced between guest stays - 24 hours
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Cashless transactions are available
- Contactless food service / room service is available
- Food service has been amended for enhanced safety
- Professional property host/manager
Location
Castle Hill, New South Wales, 2154
Peppers The Hills Lodge
Politics
Checkin at: 3:00 PM
Checkout at: 11:00 AM
Checkin instruction:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
Checkin special instruction:
Front desk staff will greet guests on arrival.
Fees and Taxes
Mandatory:
Policies
- The seasonal pool will be open from October to March.
- Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- A car is recommended for transportation to and from this property.
- Cashless payment methods are available for all transactions.