• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• The hotel advises that WiFi access may be intermittent due to weather conditions.
• Full-day or half-day safaris, bush walks, and boat rides are not included in the room rates; additional fees apply.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The property transfers guests to Elephant Lake Yala from a pre-arranged pickup point off Sithulpawwa Road in Tissamaharama Town. Guests must contact the property at least an hour prior to arrival in Tissamaharama Town to arrange transfers.